Emirates is one of two flag carriers of the United Arab Emirates. Based in Garhoud, Dubai, the airline is a subsidiary of The Emirates Group, which is owned by the government of Dubai’s Investment Corporation of Dubai. Tourism US BD is working as an authorized agent of Emirates Airlines Ticket Office.
In the 1990s, Emirates launched its first set of commercials with the slogan So be good to yourself, Fly Emirates. In 1999, it launched a very rare A330-200 launch commercial with different pictures showing its aircraft with the original logo and the current logo (which was launched a few months before).
Commercials have reappeared in 2002, though the airline would not adopt the slogan Fly Emirates. Keep Discovering until 2004. In 2008, Emirates launched a slogan mainly revolving around its route network of 100 destinations in 59+ countries across six continents – Fly Emirates. Keep Discovering and Fly Emirates. To over Six Continents and Hello Tomorrow. Emirates currently uses the slogan Fly Better.
Emirates introduced a new design in August 2008 for its 16,000 uniformed staff, designed by Simon Jersey. The offboard uniform includes the Emirates hat, red kick-pleats in the skirts, more fitted blouses and the return of red leather shoes and handbags. For the onboard uniform, male and female cabin crew wear service waistcoats in place of the previously worn service jackets and tabards. The male flight attendants wear a chocolate brown suit, featuring pinstripes, with a cream shirt and caramel, honey and red tie. Both male and female pursers wear this chocolate brown color, but with no red featured.
Destination
In May 2015, Emirates operated over 3,000 flights every week across its network of over 150 destinations in over 70 countries across six continents from its hub in Dubai. Prior to suspensions due to the COVID-19 pandemic in March 2020, Emirates’ global network spanned 157 destinations in 83 countries.
Alliance
Emirates has collaborated with other airlines but is not a member of any of the three global airline alliances – Oneworld, SkyTeam or Star Alliance. In 2000, the airline briefly considered joining Star Alliance, but opted to remain independent. The reasoning for this was later revealed by senior vice-president of the airline’s commercial operations worldwide that, “Your ability to react in the marketplace is hindered because you need a consensus from your alliance partners”.
Codeshare agreements
Emirates codeshares with the following airlines:
- Air Canada
- Air Malta
- Air Mauritius
- airBaltic
- Airlink
- Azul Brazilian Airlines
- Bangkok Airways
- China Southern Airlines
- Copa Airlines
- flydubai
- Garuda Indonesia
- Gulf Air
- Japan Airlines
- JetBlue
- Jetstar
- Jetstar Asia Airways
- Korean Air
- LATAM Brasil
- Malaysia Airlines
- Qantas
- Royal Air Maroc
- S7 Airlines
- SNCF
- SpiceJet
- TAP Air Portugal
- Thai Airways
- Trenitalia
- Tunisair
- Uganda Airlines
- United Airlines
- WestJet
Weight Concept
Your allowance is based on the total weight of all your baggage.
You can check in as many bags as you like up to the weight allowance for your travel class. Each individual bag must not weigh more than 32 kg.
The weight concept applies to all routes, except when you travel to and from the Americas and from Africa (for tickets issued before August 9, 2021).
| Class of travel | Special | Saver | Flex | Flex Plus |
|---|---|---|---|---|
| Economy Class | 20 kg** | 25 kg*** | 30 kg | 35 kg |
**25 kg in Economy Special for flights between UAE and India.
***30 kg in Economy Saver for journeys originating in Australia and New Zealand for tickets issued on/after 26 November 2019
| Class of travel | Baggage allowance |
|---|---|
| Business Class | 40 kg |
| First Class | 50 kg |
Checked Baggage Dimensions for weight concept
The total dimensions (length + width + height) of an individual bag should not exceed 300 cm (118 inches). Bags exceeding this limit will not be accepted as checked luggage. For travel from Dammam International Airport, an individual bag should not exceed 215 cm (84.64 inches).
Piece concept (the Americas and Africa)
You can check in a certain number of bags, and each bag has a weight allowance. Your allowance depends on your fare or travel class.
The piece concept applies to flights to and from the Americas and flights originating in Africa.
For tickets issued on or after August 9, 2021, the piece concept applies for flights into Africa as well.
Baggage allowances to and from the Americas and Africa (except flights within the Americas and between US and Europe):
| Class of travel | Baggage allowance |
|---|---|
| Economy Class | *One piece up to 23 kg for Special fares Two pieces up to 23 kg each for Saver, Flex, and Flex Plus fares |
| Premium Economy | Two pieces up to 23kg (50lb) each |
| Business Class | Two pieces up to 32kg (70lb) each |
| First Class | Two pieces up to 32kg (70lb) each |
*If your journey originates from Africa and your ticket was issued before May 11, 2020, you can check in two pieces of baggage weighing up to 23 kg each in Economy Special.
Baggage allowance for flights within the Americas and between the US and Europe:
| Class of travel | Baggage allowance |
|---|---|
| Economy Class | One piece up to 23 kg for Special and Saver fares Two pieces up to 23 kg each for Flex and Flex Plus fares |
| Premium Economy | Two pieces up to 23kg (50lb) each |
| Business Class | Two pieces up to 32kg (70lb) each |
| First Class | Two pieces up to 32kg (70lb) each |
Travel from Australia, New Zealand, or Asia
If your trip from Australia, New Zealand, or Asia to North or South America includes a sector in Europe or a stopover in Dubai for longer than 24 hours, the weight concept will apply for the entire ticketed journey.
If you are traveling into Africa with a stopover of more than 24 hours, the weight concept may apply.
Checked baggage dimensions for piece concept
The total dimensions (length + width + height) of each piece must not exceed 150 cm (59 inches).
You’ll be charged an additional fee for any individual items exceeding dimensions of 150 cm (59 inches), up to a maximum of 300 cm (118 inches) or 215 cm (84.64 inches for travel from Dammam International Airport. If an individual item has total dimensions greater than these specifications, it can’t be checked in as baggage and will need to be sent as cargo or freight.
Airport Office – Dhaka
Address: Hazrat Shahjalal Intl Airport, Terminal -1, Room 20/21
Telephone: +8809609001133
Working hours
Tuesday 05:15–13:15
Wednesday 19:30–03:30
Thursday 09:00–17:00
Friday Closed
Saturday 05:15–13:15
Sunday 19:30–03:30
Monday 05:15–13:15
Gulshan Ticket Office – Dhaka
Address: South Breeze Square, (7th and 8th Floor) New 90, Old 52 Gulshan Avenue, Dhaka 1212.
Telephone: +8809609001133
Working hours
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday Closed
Saturday 09:00–17:30
Sunday 09:00–17:30
Monday 09:00–17:30
Tourism Us BD-IATA Accredited Travel Agent for Issuing Emirates Airlines Ticket
Address: Dynasty Wahid Tower,9th Floor (Beside Square Hospital, same building of Domino’s Pizza),56/2 West Pantha Path, Dhaka 1207.
Telephone: +880241025148
Mobile: +8801873888003-10
Working hours
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday Closed
Saturday 09:00–17:30
Sunday 09:00–17:30
Monday 09:00–17:30
English
Arabic
Bengali
Hindi