Air Asia is a Malaysian multinational low-cost airline headquartered near Kuala Lumpur, Malaysia. It is the largest airline in Malaysia by fleet size and destinations. AirAsia operates scheduled domestic and international flights to more than 165 destinations spanning 25 countries. Its main base is klia2, the low-cost carrier terminal at Kuala Lumpur International Airport (KLIA) in Sepang, Selangor, Malaysia. Its affiliate airlines Thai AirAsia, Indonesia AirAsia, Philippines AirAsia have bases in Bangkok–Don Mueang, Jakarta–Soekarno-Hatta, Manila–Ninoy Aquino airports respectively, while its sister airline, AirAsia X, focuses on long-haul routes. AirAsia’s registered office and head office is at Kuala Lumpur International Airport. Tourism US BD is working as an agent of Air Asia Ticket Service Dhaka.
Tourism Us BD-IATA Accredited Travel Agent for Issuing Air Asia Ticket
Address:
Dynasty Wahid Tower 9th Floor
(Beside Square Hospital, same building of Domino’s Pizza),
56/2 West Pantha path, Dhaka 1207, Bangladesh.
Office hours: 09.30 am to 7:00 pm (Saturday – Thursday)
Telephone: +880241025148
Mobile: +8801873888003
Affiliate Airlines
AirAsia India
In October 2012, AirAsia’s management said that they were keen to have more presence in India if the aviation environment and tax structure were conducive and friendly for low-cost airline operations.
With the new Indian Government allowing a foreign direct investment of up to 49% in aviation sector, the airline CEO Tony Fernandes tweeted “Fantastic news that India has opened up investments to foreign airlines.” He said that it was now easier for him to set up an airline in India. Tony Fernandes called the joint venture with Tata Sons. He said that the Tatas know India very well and have a good reputation. A tie-up wite efficiently. Fernandes said that he would concentrate mainly on the one million south Indians who travel by rail. AirAsia announced its Indian low-cost affiliate airline on 19 February 2013.
The airline would be operated as a joint venture, with AirAsia holding 49% of the airline. Arun Bhatia took up 21% and Tata Sons the remaining 30% stake in the airline. The joint venture would also mark Tata Sons’ return to aviation industry after 60 years. AirAsia is the first foreign airline to set up an affiliate airline in India. The airline is headquartered in Chennai and planned to make Chennai International Airport as its hub.
Later, the primary hub of the airlines was shifted to Kempe Gowda International Airport, Bangalore. The maiden flight of AirAsia’s India venture on Bangalore-Goa route took off on 12 June 2014. The airline announced that Indira Gandhi International Airport, Delhi will be its hub for North Indian operations.
AirAsia India Address:
Kempe Gowda International Airport, Ground Floor, Alpha 3 building,
Devanahalli, Bengaluru, Karnataka – 560300.
Phone:
1860 500 8000
Working hours
Open 24 hours
Monday to Sunday
AirAsia Japan
AirAsia and Japanese network airline All Nippon Airways announced their joint venture at a press conference in Tokyo on 21 July 2011. Following its establishment in August 2011, AirAsia Japan flew its first flight in August 2012. AirAsia Japan was the first low-cost airline to be based at Narita International Airport. Its formation was announced only months after ANA had announced the formation of Peach, a low-cost airline based at Kansai International Airport in Osaka, and alongside a concurrent effort by Japan Airlines to set up a low-cost affiliate.
ANA elected to partner with an existing low-cost airline for efficiency and strategic advantage. It was the fifth affiliate airline for AirAsia and the ninth for ANA. The airline was headquartered alongside ANA in Tokyo, with its main operating base at Narita, and served domestic destinations, using the brand and service model of AirAsia.
AirAsia Japan terminated its operations on 27 October 2013 after announcing the dissolution of its joint venture in June 2013.
AirAsia Macau Address:
Office 20, Mezzanine Level, Passenger Terminal,
Macao International Airport,Taipa, Macao.
Phone: +853 6262 6352
Working hours
8am – 9pm (GMT+8)
Monday to Sunday
AirAsia X
AirAsia X is the long-haul operation of AirAsia. The franchise is able to keep costs down by using a universal ticketing system. AirAsia X is also affiliated with Virgin Group and Air Canada. On 17 May 2007, Tony Fernandes announced plans to commence flights from Malaysia to Australia. Fernandes said he would be avoiding Sydney Airport due to its high fees.
Instead, the airline would concentrate on cheaper alternatives such as Melbourne’s Avalon Airport, Williamstown Airport in Newcastle, and Adelaide Airport. Interest was also expressed in using Gold Coast Airport as another Australian destination.
On 14 May 2007, AirAsia confirmed that it had ordered 15 Airbus A330-300 aircraft, five more than initially announced. The aircraft were scheduled for delivery from the fourth quarter of 2008. On 27 March 2008, AirAsia signed a firm contract for another 10 Airbus A330-300s bringing the airline’s total order to 25. AirAsia X received its first A330 on 31 October 2008 in Toulouse, France.
AirAsia Australia Address:
Phone:
+61 2 8188 2133, 1300760330
Email: aax_aus_support@airasia.com
Working hours
9am – 6pm (GMT +10)
Monday to Friday
Indonesia AirAsia & Indonesia AirAsia X
Indonesia AirAsia operates scheduled domestic, international services and is an Indonesian associate carrier of Malaysian low-fare airline AirAsia. Its main base is Soekarno-Hatta International Airport, Jakarta. Until July 2010, Indonesia Air Asia, along with many Indonesian airlines, was banned from flying to the EU due to safety concerns. However, the ban was lifted in July 2010. The airline was established as Awair in 1999 by Abdurrahman Wahid, former chairman of the Nahdlatul Ulama Muslim organization.
AirAsia Indonesia Address:
Sarinah Plaza Jl. Jakarta, Indonesia:
Phone:
+62 21 2927 0999
+ 62 804 1333 333
Working hours
6am – 10pm (GMT+7)
Monday to Sunday
Philippines AirAsia
Philippines AirAsia is a joint venture between Filipino investors and AirAsia. The Filipino group include Antonio Cojuangco, Jr. Yancy Mckhel Mejia, former owner of Associated Broadcasting Company with flagship television station TV5, Michael Romero, a real estate developer and port operator, and Marianne Hontiveros.
The joint venture was approved on 7 December 2010 by the Board of Investments, an agency in the Philippines in charge of big-ticket investments. AirAsia Zest Airways, Inc. operating as AirAsia Zest (formerly Asian Spirit, and Zest Air), is a joint venture between AirAsia & AMY Holdings Inc., the company who owns Zest-O corporation in the Philippines. It operates scheduled domestic and international tourist services, mainly feeder services linking Manila and Cebu with 24 domestic destinations in support of the trunk route operations of other airlines.
On 15 August 2011, Philippines AirAsia took delivery of its first brand-new aircraft, an Airbus A320 which arrived at Clark International Airport in Angeles City. On 8 November 2011, Philippines AirAsia took delivery of its second A320. On 7 February 2012, the airline received its Air Operator Certificate from the Civil Aviation Authority of the Philippines which gives the airline permission to fly in Philippine airspace. The airline commenced operations on 28 March 2012.
AirAsia Philippines
Phone: +632 722 2742
Working hours
6am – 11pm (GMT+8)
Monday to Sunday
Thai AirAsia & Thai AirAsia X
Thai AirAsia is a joint venture between AirAsia and Thailand’s Asia Aviation. Thai AirAsia launched domestic operations in February 2004. It serves AirAsia’s regularly scheduled domestic and international flights from Bangkok and other cities in Thailand. Thai AirAsia was the only low-cost airline operating both domestic and international flights from Suvarnabhumi Airport.
Thai AirAsia X is Thailand’s first long-haul low-cost airline. It was scheduled to begin operations in June 2014. After putting off the launch that had been planned for the first quarter, Thai AirAsia X was to launch its maiden service from Bangkok to Incheon, South Korea on 17 June and then begin regular flights to Japan’s Narita Airport in Tokyo and Osaka around July.
Thai Air Asia Dhaka Office Address:
Total Air Services Limited
Erectors House, 5th Floor
18 Kamal Ataturk Avenue
Banani, Dhaka.
Phone: +88028651270-1
Cabin Baggage
This policy is reinstated effective from 7 July 2020.
All guests (except infants) are allowed to carry on board two (2) pieces of cabin baggage comprising of either:
One (1) cabin baggage or one (1) laptop bag or one (1) handbag or one (1) small bag.
One (1) Cabin Baggage:
- MUST NOT exceed the dimensions of 56cm (H) X 36cm (W) X 23cm (D).
- MUST FIT in the overhead storage compartment in the aircraft cabin.
One (1) Laptop bag or one (1) handbag or one (1) small bag:
- MUST NOT exceed the dimensions of 40cm (H) X 30cm (W) X 10cm (L).
- MUST FIT under the seat in front of you.
The total weight of both pieces must not exceed 7kg.
Checked Baggage
If you need to carry more, we have a range of checked baggage allowances for you to pre-book. Checked baggage fees apply.
- 15kg (Available on domestic flights only)
- 20kg
- 25kg
- 30kg
- 40kg
If you are flying to or from the United States, checked baggage is available to pre-book by pieces:
- 1-piece, maximum weight of 20kg
- 2 pieces, maximum weight of 20kg each
If you have purchased Value Pack or are flying on Premium Flex or Premium Flatbed, a checked baggage allowance will be included in your fare.
Checked baggage fees are lowest during initial flight booking. You can pre-book later via your airasia member account or during web check-in at the normal rate. The fees at the airport are highest, so pre-book your checked baggage allowance in advance.
If you are flying with AirAsia India, 01 piece checked baggage of up to 15kg is included (effective 1 October 2020). For bookings before 30th Sep 2020, 01 piece of a checked baggage allowance of up to 20kg is included.
If you’re flying with Thai AirAsia (FD) or Thai AirAsia X (XJ), do take note of the prohibited items that you can or cannot bring in your checked and cabin bags.
